Administrative Office Procedures
Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well run office reduces miscommunications and helps to eliminate common errors.
This course will help participants understand the different methods of communication and how to make the most of each of them.
In this training, students will learn the basics of bookkeeping. We encourage students to take the entire course, and then re-visit sections that may have been difficult.
Writing is a key method of communication for most people. This course will give participants a refresher on basic writing concepts such as spelling, grammar, and punctuation. Various business reports will be covered including proposals.
Diversity and Inclusion
With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. This course will help you understand what diversity is all about, and how you can help create a more diverse world at work.
An employee with high emotional intelligence can manage his or her own impulses, communicate with others effectively, manage change well, solve problems, and use humor to build rapport in tense situations.